Support

Below is some information about how you can reach out to us!

— We’re here for you! —

Got a question or something to share? Flick us your feedback, suggestions, bug reports or enquiries.

Email us at hello@hubway.app. We’ll do our best to get back to you as soon as possible.

If you’re reporting a bug, please include:

  • What happened and what you expected.

  • Your device model, iOS version and Hubway version.

  • Any relevant route, stop, vehicle number or screenshots.

You can also contact us through the iOS Hubway App: Settings → Support → Say Hi! in Hubway, which automatically includes your app and device details.